1.1 In these Terms of Business the following definitions apply :

“Applicant” means the person introduced by the Agency to the Client for an engagement including any officer or employee of the Applicant if the Applicant is a limited company and members of the Agency’s own staff.

“Client” means the person, firm or corporate body together with any subsidiary or associated Company as defined by the Companies Act 1985 and Companies Act 2006 to which the Applicant is introduced.

“Agency” means Ashley Stewart Limited of 4 Margaret Street, London W1W 8RF

“Engagement” means the engagement, employment or use of the Applicant by the Client or any third party on a permanent or temporary basis, whether under a contract of service or for services under an agency, license, franchise or partnership agreement or any other engagement directly or through a limited company of which the Applicant is an officer or employee.

“Introduction” means (i) the Client’s interview of an Applicant in person or by telephone following the Client’s instruction to the Agency to search for an Applicant; or (ii) the passing to the Client of a curriculum vitae or information which identifies the Applicant and which leads to an engagement of the Applicant.

“Remuneration” includes base salary or fees, guaranteed and/or anticipated bonus and commission earnings, allowances, inducement payments, the benefit of a company car and all other payments and taxable (and where applicable, non-taxable) emoluments payable to or receivable by the Applicant for services rendered to or on behalf of the Client. Where the Client provides a company car, a notional amount of 10% will be added to the salary in order to calculate the Agency’s fee.

1.2 Unless the context requires otherwise, references to the singular include the plural.

1.3 The headings contained in these Terms of Business are for convenience only and do not affect their interpretation.


2.1.These Terms of Business constitute the contract between the Agency and the Client and are deemed to be accepted by the Client by virtue of an introduction to, or the engagement of, an Applicant or the passing of any information about the Applicant to any third party following an introduction.

2.2.These Terms of Business contain the entire agreement between the parties and unless otherwise agreed in writing by Ms Amanda Jackson, the Managing Director/Owner of the Agency, these Terms of Business prevail over any other Terms of Business or purchase conditions put forward by the Client.

2.3.No variation or alteration to these Terms of Business shall be valid unless the details of such variation are agreed between the Agency and the Client and are set out in writing and a copy of the varied terms is given to the Client stating the date on or after which such varied terms shall apply.


3.1 The Client agrees :

a) To notify the Agency immediately of any offer of Engagement which it makes to the Applicant

b) To notify the Agency immediately that its offer of an Engagement to the Applicant has been accepted and to provide details of the remuneration to the Agency; and

c) To pay the Agency’s fees within 14 days of the date of invoice

3.2 Except in the circumstances set out in clause 5.1 below, no fee is incurred by the Client until the Applicant commences the Engagement when the Agency will render an invoice to the Client for its fees.

3.3 The Agency reserves the right to charge interest on invoiced amounts unpaid for more than 14 days at the rate of 8% per annum (above the base rate from time to time of Lloyds TSB Bank plc) from the due date to the date of payment.

3.4 The fee payable to the Agency by the Client for an introduction resulting in an Engagement is the amount equal to :

Total annual remuneration  /   % charged

£0 – £19,999  /  17.5%

£20,000 – £29,999  /  21%

£30,000 – £39,999  /  25%

£40,000 upwards  /  30%

of the remuneration applicable during the first 12 months of the Engagement. V.A.T. will be charged on the fee if applicable.

3.5 In the event that the Engagement is for a fixed term of less than 12 months, the fee in clause 3.4 will apply pro rata. If the Engagement is extended beyond the initial fixed term, or if the Client re-engages the Applicant within 6 calendar months from the date of termination of the first Engagement the Client shall be liable to pay a further fee based on the additional remuneration applicable for the period of Engagement following the initial fixed term up to the termination of the second Engagement or the first anniversary of its commencement, whichever is the sooner.

3.6 If the Client subsequently engages or re-engages the Applicant within the period of 6 calendar months from the date of termination of the Engagement or withdrawal of the offer, a full fee calculated in accordance with clause 3.4 above becomes payable.


4.1 In order to qualify for the following refund the Client must pay the Agency’s fee within 14 days of the date of invoice and must notify the Agency in writing of the termination of the Engagement within 7 days of its termination.

4.2 If the Engagement terminates before the expiry of 12 weeks from the commencement of the Engagement (except where the Applicant is made redundant) the fee will be refunded in accordance with the accompanying Scale of Refund set out in the schedule to these Terms of Business.

4.3 In circumstances where clause 3.6 applies the full fee stated in clause 3.4 is payable and there shall be no entitlement to a refund.


If, after an offer of Engagement has been made to the Applicant, the Client decides for any reason to withdraw it, the Client shall be liable to pay the Agency a minimum fee of 10% of the remuneration.


6.1 Introductions of Applicants are confidential. The disclosure by the Client to a third party of any details regarding an Applicant introduced by the Agency which results in an engagement with that third party within 6 months of the Introduction renders the Client liable to payment of the Agency’s fee as set out in clause 3.4 with no entitlement6 to any refund

6.2 An introduction fee calculated in accordance with clause 3.4 will be charged in relation to any Applicant engaged as a consequence of or resulting from an introduction by or through the Agency, whether direct or indirect, within 6 months from the date of the Agency’s introduction.

6.3 Where the amount of the actual remuneration is not known the Agency will charge a fee calculated in accordance with clause 3.4 on the minimum level of remuneration applicable for the position in which the Applicant has been engaged with regard to any information supplied to the Agency by the Client and/or comparable positions in the market generally for such position.

6.4 In the event that any employee of the Agency with whom the Client has had personal dealings accepts an engagement with the Client within 3 months of leaving the Agency’s employment, the Client shall be liable to pay an introduction fee to the Agency in accordance with clause 3.4.


7.1 The Agency endeavours to ensure the suitability of any Applicant introduced to the Client by obtaining confirmation of the Applicant’s identity, that the applicant has the experience, training, qualifications and any authorisation which the Client considers necessary or which may be required by law or by any professional body and that the Applicant is willing to work in the position which the Client seeks to fill.

7.2 At the same time as proposing an Applicant to the Client the Agency shall inform the Client of such matters in clause 7.1 as they have obtained confirmation of. Where such information is not given on paper or by electronic means it shall be confirmed by such means by the end of the third business day (excluding Saturday, Sunday and any Public or Bank Holiday) following, save where the Applicant is being proposed for a position which is the same as one in which the Applicant has worked within the previous five business days and such information has already been given to the Client.

7.3 The Agency endeavours to take all such steps as are reasonably practicable to ensure that Client and Applicant are aware of any requirements imposed by law or any professional body to enable the Applicant to work in the position which the Client seeks to fill.

7.4 The Agency endeavours to take all such steps as are reasonably practicable to ensure that it would not be detrimental to the interests of either the Client or the Applicant for the Applicant to work in the position which the Client seeks to fill.

7.5 Notwithstanding clauses 7.1, 7.2, 7.3 and 7.4 above, the Client shall satisfy itself as to the suitability of the Applicant and the Client shall take up any references provided by the Applicant to it or the Agency before engaging such Applicant. The Client is responsible for obtaining work permits and/or such other permission to work as may be required, for the arrangement of medical examinations and/or investigations into the medical history of any Applicant and satisfying any medical or other requirements, qualifications or permission required by the law of the country in which the Applicant is engaged to work.

7.6 To enable the Agency to comply with its obligations under clauses 7.1, 7.2, 7.3 and 7.4 above, the Client undertakes to provide to the Agency details of the position which the Client seeks to fill, including the type of work that the Applicant would be required to do, the location and hours of work, the experience, training qualifications and any authorisation which the Client considers necessary or which are required by law or any professional body for the Applicant to possess in order to work in the position and any risks to health and safety known to the Client and what steps the Client has taken to prevent or control such risks. In addition, the Client shall provide details of the date the Client requires the Applicant to commence, the duration or likely duration of the work, the minimum rate of remuneration, expenses and other benefits that would be offered, the intervals of payment of remuneration and the length of notice that the Applicant would be entitled to give and receive to terminate the employment with the Client.


8.1 Where the Applicant is required by law, or any professional body, to have any qualifications or authorisations to work in the position which the Client seeks to fill, or the work involves caring for or attending to one or more persons under the age of eighteen, or any person who by reason of age, infirmity or who is otherwise in need of care or attention, the Agency will take all reasonably practicable steps to obtain and offer to provide copies of any relevant qualifications or authorisations of the Applicant, two references from persons not related to the Applicant who have agreed that the references they provide may be disclosed to the Client and has taken all reasonably practicable steps to confirm that the Applicant is suitable for the position. If the Agency is unable to do any of the above, it shall inform the Client of the steps it has taken to obtain this information in any event.


9.1 The Agency shall not be liable under any circumstances for any loss, expense, damage, delay, costs or compensation (whether direct, indirect or consequential) which may be suffered or incurred by the Client arising from or in any way connected with the Agency seeking an Applicant for the Client or from the introduction to or engagement of any Applicant by the Client or from failure of the Agency to introduce any Applicant. For the avoidance of doubt, the Agency does not excluded liability for death or personal injury arising from its own negligence.


Ashley Stewart Limited is an equal opportunities employer and agency and abides by the spirit and laws of all relevant statutes and in particular The Equality Act 2010.


Any complaint about these Terms of Business or our services should be in writing and addressed to Ashley Stewart Limited, 4 Margaret Street, London W1W 8RF. We will reply to you within 7 days with information about our complaints handling process. You are also welcome to contact us by telephone on 020 7580 91103.

12 LAW

These Terms of Business are governed by the Law of England & Wales and are subject to the exclusive jurisdiction of the Courts of England & Wales. Any dispute should be settled by mediation in the first instance.

Signed for & on behalf of the Client







On behalf of Ashley Stewart Limited












1. The following scale of refund only applies in the event that the Client complies with the
provisions of clause 3.1 of these Terms of Business.

2. Where the applicant leaves during the first 12 weeks of engagement, a partial refund of the introduction fee shall be paid to the Client in accordance with the scale set out below, subject to the conditions in clause 4.1.

Week in which Applicant leaves   /  %age of introduction fee refunded
1-4 weeks   /  100%
5-6 weeks   /  50%
7-8 weeks   /  30%
9-12 weeks   /  10%

3. There will be no refund where the Applicant leaves during or after the 13th week of the engagement.

4. In the event of the Client cancelling the engagement after an offer of engagement has been made to the Applicant, the minimum fee specified in clause 5 shall become payable, which shall be calculated as follows: 10% of the remuneration.