Clinic Lead Manager – West End – £28k

Looking for an outstanding Head Receptionist/Manager who has strong communication and customer service skills. Personality is important as is attention to detail and strong organisational skills.Initiative and common sense vital!

This role is based in a high-profile cosmetic dentistry environment with clinics in the West End and the South Kensington area. Initiative and common sense are prerequisites to be able to work successfully in this role.

The role will be responsible for meeting and greeting Private patients and making them feel comfortable and welcome prior to their appointment, answering phones, making appointments and sending out follow up letters. In addition to Receptionist duties you will be responsible for other administrative duties related to the running of the Practice.

Duties include:

  • Front of House Management
  • Reception duties including payments, dental plan explanation and processing
  • Making follow up appointments/letters
  • Ensuring highest customer care
  • Managing and booking appointments
  • Dealing with emails and general administration
  • Database Management
  • Daily report for Clinical Director

Personal attributes needed:

  • Attention to detail
  • Ability to make patients feel special
  • Team Player
  • Strong organisational skills
  • Professional manner and smart appearance
  • Strong interpersonal skills
  • Assertiveness and common sense

Dental or medical experience is not necessary. Interviewing immediately – Salary £28k p.a.